Home and absences

Home shows what needs the family’s attention today. Cards only appear when they’re relevant, so Home stays short.

What can appear on Home

Payment problems: if a payment failed, with a button to fix it.
Join now: when an online class is live.
Announcements and closures from you.
Report an absence (see below).
Homework due soon.
Book a time with the teacher when a parents’ evening is open for booking, showing how many teachers they’ve booked.
Where they are: a quick look at their current lesson or juz.
Daily tracker: for classes that track salah and dhikr (see below).
Reports, term wrapped, badges, merits and recent exams.
Ask about [child] on WhatsApp, with example questions to tap. See WhatsApp for parents.

Report an absence

On Home, choose Report an absence.
What’s happening: Not coming in, Finishing early or Starting late.
Who: pick the child, or more than one if siblings are affected.
When:
- For an absence, Choose dates, from and to.
- For an early finish or late start, pick the day and the time: Collection time or Arriving at about. For an early finish, also say how they’re Going home, and Who’s collecting? if you like.
Add a Reason and a Note for the teacher if you like, then send it.

The teacher sees it on their register, and on the Absence reports card. A reported absence doesn’t count against the child’s attendance. An early finish or late start is passed on to the teacher, but doesn’t excuse the time missed.

Daily salah and dhikr tracker

If a child’s class tracks daily salah and dhikr, Home shows a tracker card. Parents can record their child’s salah, surahs and dhikr for today and yesterday (not further back). Teachers see these marked Entered by parent.

Adult students record their own; parents can’t record for an adult student.

Absence and late alerts

When a child is marked absent or late on today’s register, parents who’ve signed in and turned on notifications get an alert. Families choose which alerts they get under More → Notifications.