Revenue, manual payments and refunds

Revenue in the sidebar shows every fee and donation, whether it was paid online or recorded by hand.

Record a cash or bank payment

In Revenue, choose Log payment to record cash or a bank transfer against a student, so their balance stays right. Teachers can record payments too if they have the Log cash and bank payments permission.

Refund a payment

1. In Revenue, open the payment and choose Refund.

2. Pick Full or Pro-rated. A pro-rated refund covers only the part of the period the student won’t attend.

3. Say What happened?, so you have a record.

4. Choose Confirm refund.

5. Labbaik asks Mark as left too?. Choose Refund & Mark as Left if the student is leaving, or Just refund, keep active.

Caution

Refunds go back to the card or bank account the family paid from, and can’t be undone. It can take 5 to 10 working days for the money to arrive.