Billing and account
Billing
Section titled “Billing”More → Billing shows each child’s payment status: Stripe Active, Pending, Cash or Not on Stripe. From there the main parent can:
- open History to see past payments;
- choose Manage Payment Details to change their card or bank details on Stripe’s secure page. This is the quickest fix for a failed payment;
- switch to Pay by Direct Debit instead, if you offer it, or Set up online payments if they pay in cash today.
Billing appears for the parent whose email is the guardian email on the child’s record, whether they pay online or in cash. Second parents don’t see it.
If a payment fails, Home shows a warning with a button to fix it, and the family also gets a message by WhatsApp or email.
Notifications
Section titled “Notifications”More → Notifications has switches for each kind of alert, such as absence and late alerts, homework, and announcements. Alerts come as phone notifications once the family has added the portal to their home screen and allowed notifications.
Profile
Section titled “Profile”More → Profile holds the family’s contact details and preferred language. Only the main parent can change them. You can always edit them yourself on the student’s record.